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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Suzanna Akers

July 10, 2026

5  out of  5
rating by Suzanna Akers
"I’ve never had an easier time getting auto & home owner insurance coverage. The coverage & rates are unmatched. Staff are so friendly & respond quickly. The entire experience of switching coverage was perfect! I couldn’t recommend them more!"
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Ashley Dameron

July 9, 2026

5  out of  5
rating by Ashley Dameron
"Very professional, kind, and fast! Got me the policy that best fits my needs and not too expensive!"
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Puck Helmink

July 2, 2026

5  out of  5
rating by Puck Helmink
"I called in to get a quote and Tonya answered the phone. She was extremely knowledgeable and helped me."
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Burl Cox

July 2, 2026

5  out of  5
rating by Burl Cox
"Very polite and quick to help."
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Chris Bartley

June 25, 2026

5  out of  5
rating by Chris Bartley
"I need a quote on life insurance and they not only got it to me fast, but it was super competitive and done with a smile."
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Breance Martinez

June 25, 2026

5  out of  5
rating by Breance Martinez
"Very friendly office, definitely recommend to anyone considering making a switch!"
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Ron Sneed

June 24, 2026

5  out of  5
rating by Ron Sneed
"Jessica’s team is always available when we need them the most. I highly recommend their service and expertise."
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Bradley Bartley

June 24, 2026

5  out of  5
rating by Bradley Bartley
"Tonya was a fantastic. She helped me with all of my insurance needs and saved me money with better coverage. So thankful I found her."
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Robin Wright

June 22, 2026

5  out of  5
rating by Robin Wright
"Tonya is amazing!! She is not only friendly but makes you feel like family!!!"
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dustin spradlin

June 18, 2026

5  out of  5
rating by dustin spradlin
"Such great service!!!! Tonya Bartley done such a great job helping me with every process she was very kind and patient as well as professional from beginning to end!"
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dee maynard

June 15, 2026

5  out of  5
rating by dee maynard
"My agent, Jessica Haukedahl, has always been available to explain my policies and made promises that this company has kept. She has been a wonderful agent and the company is awesome."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Ashland to know that you had such a wonderful experience with us here on State Farm Agent Jessica Haukedahl’s Team."
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Renee Hitchcock

June 12, 2026

5  out of  5
rating by Renee Hitchcock
"Tonya is fantastic to work with! She’s knowledgeable, responsive, and always goes above and beyond to make sure her clients are taken care of. I highly recommend her for all your insurance needs."
We responded:
"Thank you so much for the 5-star rating, Renee! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Clayton McClelland

June 9, 2026

5  out of  5
rating by Clayton McClelland
"Great and friendly customer service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Danielle Hamm

June 9, 2026

5  out of  5
rating by Danielle Hamm
"Very helpful and understanding. Thanks again!"
We responded:
"Thank you so much for the 5-stars, Danielle! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jessica Haukedahl’s Team anytime."
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Sherry Marcum

June 6, 2026

1  out of  5
rating by Sherry Marcum
"Do not recommend very expensive"
We responded:
"Thank you for your feedback Sherry. We understand that price is an important factor when choosing insurance. Insurance premiums are based on many different rating factors, and every individual’s situation is unique. In fact, there are numerous factors that can affect a rate, including coverage selections, driving history, location, vehicles, claims history, discounts, and more.

While we respect your opinion, a quote for one person may be very different from a quote for someone else. Our goal is always to help customers understand their options and find the coverage that best fits their needs and budget.

We appreciate the opportunity to provide a quote and wish you the best in finding the coverage that’s right for you.
"
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Brent Bartley

May 8, 2026

5  out of  5
rating by Brent Bartley
"Jessica has an amazing team that provides excellent customer service and genuine care for their clientele. They are knowledgeable and ready to answer any questions in ensuring the customer gets the best option for their needs!"
We responded:
"Thank you for the 5-star review, Brent! Here on State Farm Agent Jessica Haukedahl’s Team, we are proud to serve our community and appreciate your recognition. "
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Daniel Henson

May 8, 2026

5  out of  5
rating by Daniel Henson
"Very thankful for this office. I called to get a quote and Tonya was able to answer every question I had and was able to get me the coverage I need at a price I could afford. Grateful to have found this place."
We responded:
"Thank you so much for the 5-stars, Daniel! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Whitley Henson

May 8, 2026

5  out of  5
rating by Whitley Henson
"Jessica’s team at the Ashland State Farm office is outstanding, and Tonya truly goes above and beyond. She is incredibly knowledgeable, patient, and genuinely cares about helping people. Tonya took the time to answer every question thoroughly, explain coverage in a way that was easy to understand, and made the entire experience smooth and stress free. Her professionalism, kindness, and attention to detail really set her apart. It is rare to find someone so dedicated to excellent customer service and making clients feel cared for. Jessica has built an amazing team, and Tonya is an absolute gem. Highly recommend this office to anyone looking for trustworthy and dependable insurance support in Ashland, Kentucky!"
We responded:
"Wow, thank you for the 5-star review, Whitley! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Brad Bartley

May 7, 2026

5  out of  5
rating by Brad Bartley
"The team at Jessicia’s office was great. Tonya helped me get the protection I needed for a great price. I highly recommend you check them out. You will not be disappointed."
We responded:
"Thank you for your kind review of State Farm Agent Jessica Haukedahl’s Team. We appreciate it!"
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CJ Melvin

May 1, 2026

5  out of  5
rating by CJ Melvin
"Great to work with. Made it easy to switch home insurance. Thanks Miranda you're the best"
We responded:
"CJ, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jessica Haukedahl’s Team here in our Ashland office. "
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Shanna Unrue

May 1, 2026

5  out of  5
rating by Shanna Unrue
"Miranda makes it so easy to get a quote for insurance and she's great to work with. I highly recommend!"
We responded:
"Thank you for your kind review of State Farm Agent Jessica Haukedahl’s Team. We appreciate it!"
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Matthew Rogers

May 1, 2026

5  out of  5
rating by Matthew Rogers
"I would like to take a moment & thank Miranda Dillon @ State Farm. She not only has a welcoming kind attitude on the phone, but also in person. She's made my Mother feel so comfortable & assured while speaking & seeing Miranda. I can only hope all the other agents carry her values. Thanks Miranda! You have a bright future!"
We responded:
"Miranda is the best! We agree, she is such a great asset to our team! Thank you for her review! "
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kk3 kk3

May 1, 2026

5  out of  5
rating by kk3 kk3
"Miranda is AMAZING!!!! She has helped us tremendously. Anytime we have had an issue she is on it and quickly. We have had the most wonderful experience"
We responded:
"We appreciate your review, kk3. We are so happy that you had such a wonderful experience with State Farm Agent Jessica Haukedahl’s Team here in Ashland ! "
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Shari Robinette

May 1, 2026

5  out of  5
rating by Shari Robinette
"Jessica Hauckedah has been the most helpful, knowledgeable, and personable insurance agent I have ever dealt with in 40 years. She is honest and upfront with everything. I am honored that she is my insurance agent. I wish there were more people like her."
We responded:
"Thank you so much for the kinds words Shari, we appreciate you!"
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Tammy Gibson

April 28, 2026

5  out of  5
rating by Tammy Gibson
"They have been a God send. They helped me get insurance on house and car. Heather was patient and so sweet. She even took the time to listen to the horrible time I was going through. I can't thank them enough."
We responded:
"Tammy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jessica Haukedahl’s Team!"